Jim M.

My experience purchasing and installing a US Medical Supplies outdoor stair lift was excellent. My Sales Rep (Brian Bradshaw) was exceptional. His product knowledge and recommendations were spot on. He explained the measuring guidelines that I would follow to ensure that my stair lift would be manufactured to the correct size. Brian was always available for follow up questions, e.g. how many boxes would the stairlift be shipped in and how much would each weigh... this I needed to know as I planned to install the stairlift myself.
Stairlift was delivered earlier than the promised delivery date.
I installed the stairlift myself which was relatively easy to do with the instructions provided. I did call tech support with informational questions and they too were most knowledgeable and also willing to chat about their own stair lift installation experiences.
Bottom line: Excellent product. Excellent employees. We didn't spend a lot of time doing price comparisions but feel we got excellent value for the price.