Jim G.

Found a flight for 418.20. Booked through the JustFly site, where it was listed at 418.20. Then I get their confirmation that I have just paid 432.15. Excuse me?

I call them. I want them to cancel so I can just by direct from American Airlines or any reputable online booking service. They refuse to help me, citing the fact that the ticket is issued in someone else's name. Well of course. I booked the flight for my wife, and paid for it with a credit card issued in my name. So they are willing to deal with me to take my money, but not to address the fact that they just stole $14.95.

My credit card shows a charge to American Airlines of 418.20 and a charge to JustFly of 14.95. I will of course be disputing this charge.

Sleazy, slimy, dirtbags. Don't book with them. Run away!

Bought two items. They didn't fit, so we ordered replacements in a larger size. Fine. By the time we got around to returning the original items, more than 30 days had passed. So we were beyond the stated return period. I wrote an e-mail explaining the situation and asked them to allow the exchange anyway. They sent back an e-mail saying they'd stick to their policy, too bad for me. Now they are not technically obligated to process my return. Then again, I'm not technically obligated to give them more than one star.

Won't buy from them again.