jim c.

I purchased a battery for my laptop inspiron N5030, when it arrived it did not work, contacted Tmart and they send a list of laptops it did fit alas my model was not on list? But it was previously, I sent them a copy of my sales invoice it clearly states that it fits my laptop, they then sent me instructions to go through with my laptop after trying for a few days it still never worked, contacted them again and they are now telling me I ordered the wrong product? Despite my model being on invoice and still on their website.
Please be aware and do not fall into this scam, stay well clear of them.
Update. Just received this email from Tmart. Dear Valued Customer,

Thanks for your email; it is our honor to help you.
*******D4JRGR
We'd like to tell you that the item is divided into many categories.

And the one you bought cannot used for your computer.

YOu can check it in the website.

Looking forward to hearing from you.

Best wishes,
May
Service Team

Below is their sales invoice which clearly states the battery fits an Inspiron N5030.

Here is the details of your order:
Order #: *******D4JRGR
Order Date: Friday 09 October, 2015

Items

Price

QTY

Total

New Li-ion Battery for Dell Inspiron 15R N5010 14R N4110 N5030 M5030 M5010 N5040
SKU: *******-001 £14.26 £14.26
Sub-Total: £14.26
UK Free Shipping: £0.00
Order Total: £14.26

What more proof do I need? But they wont honour a refund? Please do not purchase anything from these fraudsters!

Update 28/10/2015, after I posted my review on sitejabber I received another email from Tmart they contacted me and offered me refund or re send another battery, I opted for refund and I can now confirm I have received this refund.
Just a pity it took so long, but at least they refunded me.