You may notice that if someone posts a negative review here about everbuying.com (or similarly named sites), they seem to respond quickly, but in an identical way. However, do not be misled, these, at least in my case were not real responses. The two responses they gave me can be summarized 1) to tell me that the package had indeed been delivered and I should check with friends and family to see if they had seen it (I hadn't complained about non-receipt, I had clearly stated that the product did not work) and then upon the second time I complained 2) sorry you had trouble, give us more info, which I did, followed by absolutely no response on their part. I can only conclude that their responses are robot generated and constitute delaying tactics. I fully expect yet another robot generated response to this complaint that will lead nowhere.
WOW that was fast, a completely meaningless robot generated response on this site within 5 minutes, time stamped as if it occurred 5 days ago
Opened a dispute with paypal, they said since I hadn't paid insurance they could only refund 20% of what I had paid, but only if I cancelled the paypal dispute. I decided to inform the maker of the product that their own reputation is suffering because of their association with a scam site. If others do this as well, everbuying may find out not only do they not have customers but have difficulty finding suppliers as well. Lets shut this sham operation down!
Dear Jim,
We regret any inconvenience or frustration that we cause.
Your issue has been taken cared by our support team, would you please check and reply to us?
Thank you so much for your continued support
Best regards,
Everbuying Customer Service