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Jill P.

Contributor Level

Total Points
85

1 Review by Jill

  • DressLily

8/29/14

After 2,5 months of waiting and messaging I have still not received the item I have paid for.

The first message I send did get a snappy reply that I found very offensive. I would just have to wait and they refused to take a look at my order. The second message I send didn't even get a reply and I have send a third message now asking for a refund.

I will not buy anything from this business again! Total waste of time and money!

Tip for consumers:
Do not buy anything from this site, I get the idea that they are just a scam.

Service
Value
Shipping
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CustomerService R. – DressLily Rep

Dear Jill P.

Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.

Please accept our sincerely apologize.

Could you please kindly give us your order number so that we can check for you?

We apologize for the inconvenience and we are committed to assisting every customer at any time.

Best Regards
Customer Service from Dresslily.com

Jill Has Earned 5 Votes

Jill P.'s review of DressLily earned 5 Very Helpful votes

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