Jill P.

Stay away from Fandango! I've never had problems purchasing tickets online, but purchasing a gift card... whole other story! My friend never received the gift card they "sent in the mail". Spent several hours in live chats over SEVERAL ocassions and each time, someone told me something different! Originally, they offered to change my gift card into digital format so I could email. Then, they said that wasn't possible. Then they tell me they can refund me. And THEN, they turn around and say no! Certainly they can see that no money was used on this invisible gift card, cancel the card, and then send me a digital format. Totally distrust them and will not use in the future, even for movie tickets. Not to mention, their customer service reps were very rude. So unfortunate!