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Jill M.

Contributor Level

Total Points
81

1 Review by Jill

  • Joss & Main

5/29/14

I wish I would have check reviews before purchasing. I ordered a dining room table set. Within two days of purchasing I received notice that it would be arriving approximetly two weeks later (I thought that was good) a month passed and I still hadn't received it. I called customer service and they said they would look into the shipping to see what was taking so long but to compensate me they would refund the shipping charges. I got an email the next day stating the table would be there within the next week. 3 weeks later still no table. I called they gave me the exact same speal as the first time. So I asked to talk with a manager. Manager said he was fearful that the shipping company had lost the item and would be back in contact with me by the next business day. A week later still hadn't heard anything back so I called back. Said sorry he had been out sick (for a whole week?) he said that he would contact the shipping company again to see if they found it. I said at this point I just want my money back. So two months later no table, and hopefully will be getting a refund.

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