jill m.

Sooooo disappointed this company merged with Totsy. I gave it a chance though and the experience was awful. They sent me the wrong dress I ordered (didn't even look alike) and when I tried to get the correct one, the customer service agent said it was not possible because all the dresses were mislabeled in that batch and that the dress pictured on the site wasn't even available or exist for order!
I thought a refund would be streamlined in this case but it's been almost a month and still no refund. They actually sent me an email that a refund of $4.99 was pending! That doesn't nearly cover the price of the dress. This site is a scam!