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I ordered two items from Gro0p Dealz and I got a shady email from the vendor saying that my items were sold out. I asked them repeatedly about my refunds and they keep saying the no longer have my money and to call my bank. I call my bank and they have no record of the refunds. I hope that karma does it's job and everyone at the company gets bad luck. Horrible way to do business when there are so many other better businesses out there.
My order says Shipped. There is no tracking. It has been one year. I am in the US and the one time I did email them about the order they said my product was delivered in the Netherlands.
If you are reading this - don't bother sending money to dresslily, actually just send it to me, I won't send you anything back and ignore your emails just like they did to me. That seems fair and legal doesn't it?
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Ordered 4 shirts. A week later I had read these reviews and still hadn't received any kind of...
I have had two terrible experiences with Groopdealz. First they sent me the wrong item and...
Hi Jillian,
I'm so sorry to hear about your experience. I am the Customer Service Manager here and would love to get this taken care of for you. We value customer service greatly and it's disappointing to hear this. Will you email me directly at jenna@groopdealz.com if this was never taken care of?