STAY AWAY FROM THIS HORRIBLE SERVICE! This company did nothing but cost me money for NO results! They stole my money... I opted for the free, 30-day trial to test the waters, however, after three weeks I found this website to be absolutely ridiculous and no-help, so I requested that they cancel my subscription to ensure I was not charged for this service (since I was still well within the "free 30-day trial" period). Five months later, I still have not gotten my money back! I just called again and forwarded all my previous email contacts with them, regarding getting my money back, to their horrible business personnel, clearly stating I wanted to cancel and be refunded- but still they would not give me MY money back. WORST BUSINESS PRACTICES I HAVE EVER DEALT WITH! I have already filed a complaint with the BBB, and it sounds like I am not the first to file a report! Clearly, climbers.com needs the $39.99 more than I do... just please stay away from these rude people and despicable business practices!