J H.

Yesterday these morons (myCommerce a Digital River Co.) called my mom, she's 80, and told her that her computer was at risk and needed to be updated. She is pretty sure they said they had something to do with Microsoft Security. Unfortunately, she allowed them to get into her computer. I am glad she has only basic stuff on her computer, no personal information. Since I am over three hours away I was unable to help her remove any downloaded software, I suggested she call one of her friends that are computer savy. She did not understand what she was getting into when they told her it would cost her $319.95. She said the rep barely spoke English, odd for a company based out of Minnesota. I immediately told my mom to cancel her credit card so nothing could be charged against it. Today she received an invoice for the $319.95, it showed she was buying "Twenty-user Type for Aiseesoft Blu-ray Ripper" WTF! I don't know what mom would even do with this software. I called them today to say that I did not want this charge to go through (knowing it wouldn't because of the canceled cc) because my mom did not need it. The person could barely explain to me what was going on. The rep said over and over that the charge would have to go through then I could call and they could refund the charge. Again WTF! This may be a large company but in my book they are scum because they prey on elderly people. I am finding out that this has happened more than once.