I ordered shipments from this website in November and received all but 1 item on this site. As compensation they PROMISED to return money back into my PAYPAL account. Later i received a NEW ticket saying they are NOT ALLOWED to give back my money. I AM VERY UPSET as i DO NOT want to have this happen to me again. This has been a long process and i have yet to see this credit in my rewards & credit section. If you get ALL your items then amazing you are the lucky one. If you didn't and expect your money to come back... good luck.
THIS WEBSITE IS TERRIBLE DON'T WASTE YOUR MONEY HERE!
Dear customer,
Thank you for shopping with us and telling us about your experience. Please submit a Customer Service ticket about your concerns and you will be able to check the progress of your request by accessing My Tickets on our website. Here is the way how you can contact them: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html, and our customer service team will help you there.