jessy h.

The site is not practical. I placed an order on a pair of Nike for my son, and it didn't give me a confirmation but took me back to the shoe listing, so I clicked on it again, same thing happened. I decided to go to my purchase history to check, turns out I ordered them twice! I tried emailing or find a contact anything, email, phone number, NOTHING! Apparently, this site accepts NO returns, NO cancellation and you CAN'T reach anyone to resolve the matter. Now I am stuck with 2 pairs of the same shoe and spent $300! BE CAREFUL ORDERING ON IT!

I should have read reviews about this site before buying any bids, but now I want to make sure to warn anybody who even thinks of participating in those "penny auctions".
For the record, I have a very high speed internet with Fios, have had the service for more than 2 years, never had any problems with it "freezing:" on me.
I went and bid on an iphone 5 on Saturday February 16th, 2013. I waited for the last 10 seconds to start bidding. I sat there for 3 hours bidding, NOT using the autobidder, so I was in control of the bid, not some stupid autobidder.
Throughout the whole bid, the screen would freeze on let's say 10 seconds, then the next thing u know, it's 3 seconds. I was determined on getting that phone simce I had already put in around $300, out of the bloom, while the bid was on 28 seconds, in a fraction of a second, it said"going" then "gone".
I contacted customer service, she said:"nop, I checked it and the bid went down all the way to 0 seconds." and then she said: "you must a have had a frozen screen". Listen to that crap! I have a fast internet, a 3 months old Acer laptop, and according to her, my screen must have frozen (which was happening frequently during the bid, around 40 times)
Another thing to mention, the bidder who won the bid had put in what was worth $500! Plus the item's cost which was around $24 PLUS shipping and handling, I mean seriously is it worth it?
I watched bidder on other items, and here's the suspicious part: A BIDDER PLACED 1200 BIDS ON AN ITEM(every bid is 0.75 cents) TO GET AN IPAD 2 VALUED@ $399. Ummmmmmmmmmmmmmm, I mean he's either a very low IQ person, or there's some foul play right there, dahhhhhhhhh!
Anyways, it's a shame companies like BidCactus are licensed, and operating protected by law. Those bluffers are making tons of money out of people, totally protected by law, and in aword, SCREWING people UP!
If you are not totally convinced, be my guest and try it!