This was the most horrible online shopping experience I have ever encountered. I was fully aware shipping would take a little longer than usual but a month and a half was just ridiculous l. When I finally recieved the merchandise even more disappointment kicked in, from color, to style and most important material it was all terrible, the only thing I can compare it to was the material used for Halloween costumes on what was supposed to be nice dresses! Although their advertised prices are extremely low for what you "think" you're getting once the ridiculous shipping prices are factored in the price per item isn't even worth it! And then you have to pay for returns with only the hope that you'll recieve a refund in a couple of months, i learned my lesson and will never again order from there again and nobody should either. Save your money and order from more reputable companies! Just terrible
Dear Jess,
Thank you for your feedback.We are regretful that you feel like that way.
The shipping method you chose would have its correspond shipping time frame.
And the shipping time will not including the weekends and holidays.
Here is our return policy: http://www.sammydress.com/m-article-id-16.htm
In order to verify and resolve the quality issue in a better way, would you provide us your valid order number so that we can check it please?
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Many thanks in advance.
Sammydress Customer Service
http://www.sammydress.com/