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My husband ordered me flowers from this place for Valentines. I thought they looked nice enough (Until I saw what they were suppose to look like!) I text my loving husband a picture of my flowers to say thank you. That night when he got home he showed me what I was suppose to get, he wasn't happy to say the least. He called FTD to get them to redeliver the flowers the next day. The man on the other line whose English was very broken, agreed to redeliver and pick up the old ones. That next day came and went. No flowers showed up. We called FTD back again that night and demanded a refund. After 30+ minutes of hold time, and 3 different hard to understand customer service people, we finally were issued a refund. Not before we were told a coupon for next time is all they could do. You really think there will be a next time!? Hahaha
Jessi M.'s review of FTD earned a Very Helpful vote
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Hi Jessi,
Thank you for your review!
We’re always glad to hear from happy shoppers—it lets us know we’re on the right track. Did you know Adore Me launches a new collection during the first week of each month? Check in soon for more gorgeous lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
help@adoreme.com
www.adoreme.com