Jessica S.

WebStarts is designed to get to your money. They do not care about you as a customer and could not care less about the success of your website. In the initial checkout process, they try to trick you into spending way more than you wanted to for add-ons that you don't need. Once you start designing your website, the system is inconvenient and frustrating. The customer service is available... If you pay extra. Everything is available if you pay extra. The second worst thing about using WebStarts: When changing font style, font size, or color in a text box, it constantly undoes what you are changing as you try to change it, and you will have to try an average of 3 times to successfully change the color, font, or size of your text. The worst thing about WebStarts: If you have your site completed, saved and published the way you want it, then something goes wrong on the back end, there ISN'T A WAY TO UNDO YOUR EDITING TO THE LAST SAVED AND PUBLISHED PAGE. In other words, if you change your site (without saving the edits) and decide you don't like the edits and want to leave it the way you last published it, there is no way to get your editing page back to the site the public sees without redoing everything. (The undo button only works for some details. For example, if you change the background color and decide you don't like it, the undo button won't change it back.) Using WebStarts has been an awful experience. I plead with you, please find a different company to build your website.