Jessica L.

I've placed many orders with lightinthebox.com over the years and I feel that with every order I'm more and more disappointed. On my two most recent orders the order processing time was listed on each item as 1-4 days. They took 9 & 7 days to process the orders. Then when they were shipped I was provided with tracking numbers that don't work. I tried every site and resource I could find to make sure I was tracking on the proper service with no success. I understand that these are coming from china, and the lower price comes with slower shipping. But to provide incorrect/non-existent tracking numbers and to take over twice as to process my order is taking advantage of your customer. You can't even contact them to get any explanation or updates. My first few orders I was so happy with but with each one I've been more disappointed and don't think I'll order from them again.