Jessica J.

What used to be a decent company to go through has become so sketchy I've stopped spending money through their site. I find the sellers on any other marketplace that will protect my purchase. In the last several months, I've placed several orders. The ones I've had issues with started to bring to light some unsavory new policies. In one instance, I received a book with water damage. Pictures were sent to the seller with a request for a return shipping label. The seller did not respond. I emailed Abebooks and they said they would contact the seller and, in the meantime, they initiated a return for me. What you have to read the fine print for is that they will not guarantee you reimbursement of the return shipping costs. Bottom line is I will be out money for a book that was not in the advertised condition. Hm. That's not quite right. They used to reimburse return shipping. Not anymore. In another instance, I was shipped three copies of an illegally produced book direct from India. I pointed this out to Abebooks, but they responded that they have to have pictures of the books. The books LOOK identical to the original with the exception that 40 or so pages were UPSIDE DOWN. I emailed them back and they said they couldn't see how this made the book a fraudulent copy and refused a return. Hm. Yeah. Now I won't work with them anymore, which will cost them about $150,000 in sales a year. Whoops.

There are several shill reviews from this website on here! Many of them are pretty obvious because you can tell English is not their first language. HORRIBLE! There isn't much you can do about reporting them because they are located in China. See BBB info here: http://www.bbb.org/cleveland/business-reviews/clothing-retail/rose-wholesale-clothing-in-cleveland-oh-*******