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Jessica F.

Contributor Level

Total Points
81

1 Review by Jessica

  • Rosegal

2/26/15

No one buy from this website they are nothing but a scam. They will say something is on stock so you buy it, then the next day say it is not and they wont send you it until paypal can not help you get your money back. They will finally send you something that is not sized as it says on their website and that is also damaged. They will refuse to refund you and when they finally agree to a 30% refund they will not send it. They have told me for a month now that they sent a refund to paypal, and when I call paypal they tell me different. Then eventually they just stop answering you. http://www.rosegal.com Please pass this on to other consumers before they make the same mistake as I have by ordering from this company.

Tip for consumers:
Do not buy from this store.

Service
Value
Shipping
Returns
Quality
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rosegal r. – Rosegal Rep

Dear customer,
We are so sorry to here that, there must be some misunderstanding between us. We are sorry for that happened and are fully committed to resolving it to your satisfaction.
We will be very appreciate it that if you can tell us your full order number(invoice ID), we will deal with it for you. The Order number you provided is not exist.
Best Regards
Customer Service

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