I ordered a bunch of clothes on the Aug. 20... it is now Sept. 8 and I still haven't received them. I logged into the website last week and my items were still processing! Then when I wrote up a ticket, they said they would try to hurry it up but also casually mentioned that one of my items wold not be in the shipment because it wasn't available, even though I had already paid for it. Don't do it.
Hi Jessica,
Thanks for ordering from our site. We are truly sorry for keeping you waiting.
We have checked your tracking number and found that the package have been delivered successfully on September 8,2016.
If you do not receive your package, you can ask your neighbors about your packages( your neighbors may sign it on behalf you). You can also ask FEDEX(link: https://www.fedex.com/apps/fedextrack/?action=track) about your package through the tracking number61299992140432074391 and call the local post office to find your package through 92+tracking number(FEDEX may transfers your package to the local post office).
Please contact us whether you find or not. If you still do not find your package, we will refund you certainly.
Apologies again for all the troubles and hope you can receive the package soon.