Poorest quality shoes I have ever had the displeasure of purchasing. They are stiff, all synthetic materials, and completely mis-sized. If you're looking for cheap, uncomfortable shoes then please, buy from this site. Otherwise just stick to your local Nordstrom or Macy's for REAL designer shoes. I'm pretty sure I've found better quality at Payless.
Oh, and $5.95 fee for non-exchange returns? YEAH RIGHT! I'm not going to pay $5.95 because you can't make a decent shoe! Your Problem, Not mine.