For buying clothes I would give it a 3 star, for selling I would give it 1 star. I had sent in a bag with nice, clean barely worn name brand clothes and was credited about. 60. I was very surprised since the site often has sweatpants with elastic gathers at the ankles (do they even make those anymore?) and High School Musical and Hannah Montana clothes etc. so they don't seem that picky about clothes being stylish - the ones I sent in were much more current. The items I have purchased from them though have been good quality and I have been happy with them.