Jessica B.

I, too, have been had. Thankfully I am not out a lot of money. Shame on me for ordering anything off of an advertiser on FB before researching them. Never again. I received partial shipment from Dresslily, they offered me options for the item I didn't receive. I chose a credit but wanted to quickly order something so I wouldn't forget to use it. Once I tried to use the code I was given by customer service and attempted to apply it on their website, it didn't work. Here comes the fun part---dealing with customer service--via their trouble ticket once every 24 hours. They act as if they have no idea why I have a credit, I have go through days of proving why I have a credit all for them to acknowledge that yes I have a credit ---- and that I must use it by xyz date when I'm screaming "the code is not working on your website -- I'm trying to make a purchase." All in all, it's just not worth trying to retrieve the dollars I spent to put up with their BS. DO NOT DO BUSINESS WITH THESE PEOPLE.