Jessica B.

Edit: After I wrote my last review, they contacted me and I got a refund for the price of the dress (not the shipping cost and the customs fee) We also get to keep the dress so I think they filled up their responsibility towards me as a customer. I still feel that it's a shame I needed to go here and write before they helped me though.

First review: Me and my bridesmaid was looking for a dress for her to wear at my wedding, we found one that we both liked (in the picture) ordered it in a size 16 and when it arrives it's way to big. The fitting is all wrong over the chest and it's just not good. We contacted them within the seven days and told them we wanted to return the dress and the answer we got was that they wanted pictures of the dress. In what matter is that necessary when we already told them we want to return it because we're not happy with it? On top of it all - today we got a fee of 30 euros that wasn't expected or mentioned anywhere which makes the total price for the dress way higher than what it's worth.

I am really disappointed and I would not recommend anyone to buy anything from this company I certainly will never make this same mistake again.