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Jessica A.

South Florida

Contributor Level

Total Points
162

2 Reviews by Jessica

  • Feverup

11/16/23
Verified purchase

Fever waitlisted a purchased ticket, lied about said ticket being charged & went back on the promise of a VIP ticket and then also of refunding my money - even though I sent proof from bank.

They are unprofessional, incompetent people who ignore proof provided, and when you call them out on it, act like they will comply only to go back on their written word!

Because of this incident I cancelled other tickets I had purchased from them. At first they said they would refund those additional tickets and then refused. They finally refunded those after a week of complaints, but still refuse to refund the waitlisted ticket.

I lost two original tickets for the original show I wanted to see since the 3rd ticket had been waitlisted. I was willing to accept losing those tickets for 1 VIP ticket as they promised for another show, but they went back on their word.

So in short, I missed the show and I'm out $109 for the tickets they charged including the waitlisted ticket. They STILL claim it is not a charged expense, even having the proof from the bank. Don't bother using them. It's not worth losing your money.

Tip for consumers:
I'll never use them again.

Service
Value
Returns
Quality
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Sabrina R. – Feverup Rep

Hello Jessica! We regret to hear that your experience with us has not been positive. Please reach us at customer_satisfaction@feverup.com, so we can reopen your case and offer you a suitable solution!

  • NoMoreRack

1/18/14

I bought 2 small 8GBP tablets. When I received them, each had a little over 1.5GB! They then changed the shipping confirmation to reflect 4GB which the tablets didn't even have! The screens are hard to read and they are faulty with every app. When I requested SD cards, they closed the request and said these were final sale items and no return was possible and would not provide me with anything. Horrible customer service. They are definitely trying to get rid of old product and trying to make a buck by scamming people. Stay away!

Jessica Has Earned 2 Votes

Jessica A.'s review of NoMoreRack earned 2 Very Helpful votes

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