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Jess B.

1
Level 1 Contributor

Contributor Level

Total Points
371

2 Reviews by Jess

  • Everbuying.net

7/13/15

Everbuying.net is associated with many online sites including vandadeals.com, cheap-android-phones.com, gsmphonedeals.com. DO not order from these sites. The system is all the same. I placed an order with gsmphonedeals.com, not received. Sent several tickets. I got one response saying accounts would send me an email confirming a refund had been processed, which never showed. Two weeks later I am still waiting for a phone that was supposedly sent from the Netherlands and did not receive a tracking number despite their shipping policy stating that every order is given a tracking number. I find it very convenient that you can't track the parcels and I don't believe that the European warehouse exists.

Don't bother ordering from these sites. Pay a little more and order from ebay - at least you're protected then.

Tip for consumers:
DON'T BOTHER

Service
Value
Shipping
Returns
Quality
Thumbnail of user nicoleh12
Mira L. – Everbuying.net Rep

Dear Jess,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
We are seperate companies with different owners vandadeals.com, cheap-android-phones.com, gsmphonedeals.com, we have no different items, please check it.
We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.
Best Regards
Everbuying Customer Service

  • GSMPhoneDeals

7/7/15

Ordered a phone last week. Order was processing for over 24 hrs. Then when it was shipped I got an email saying that I would not get a tracking number as I selected free shipping but they don't tell you this when you pay. Their live chat is always unavailable and they have ignored every single ticket I have sent them asking for clarification.

Phone has not arrived yet and I a dubious whether or not a parcel actually exists.

As of today (11th Juky) I finally received a response from them saying they don't know why I haven't got my parcel but they will send the refund request through to accounts on Monday and that I should refuse to accept the phone if it arrives.

I'm still waiting and I believe a. The parcel does not exist and never did, which makes this whole site pointless because why bother? Do these people think we're just going to let them keep our money without a fight?

Or b. The European warehousedoesn't exist and the parcel has been shipped from china. Still, I've had orders from geek that have arrived in a week and we're getting on for nearly 2!

FURTHER UPDATE: The promised email from accounts never showed and I am now back to square one. Of course, the parcel still hasn't arrived either. The chargeback papers arrived from my bank yesterday so I am now submitting a claim.

Jess Has Earned 11 Votes

Jess B.'s review of GSMPhoneDeals earned a Fraud Buster vote

Jess B.'s review of GSMPhoneDeals earned 7 Very Helpful votes

Jess B.'s review of Everbuying.net earned 3 Very Helpful votes

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