Jerry W.

I bought the top-of-the-line Seatcraft 7000. The couch is extremely uncomfortable and poorly built. Leather is only on the upper sections of the seats. Vinyl ripped open due to the friction between each seat caused by reclining the Chaise lounge section. My wife hates this couch. Whoever designed the recline mechanism must not be of standard normal human size proportions because the couch does not fit the body well. Beware.

Made my first order in November and I was pleased so decided to but together another order about three times the size as the first. Post Office lost the package and item was never delivered and cannot be found. Asked badass jewelry to file a claim with post office and two months later nothing has been resolved. They don't answer their emails most of the time and when I called was left on hold for an answer that did not yield anything. Finally I filed a claim with PayPal and all of a sudden I receive a response from Badass jewelry. The response was. As a courtesy we are willing to resend the merchandise but we can not do so since you have a open claim with PayPal. So now e are going on 3 months and I still have no merchandise and Badass jewelry has had my $$ since the 3rd of December 2014. Im sure I will get this resolved but warning to others. Its not worth the hassle. You have other choices for the same products.