I am a long-time eBay seller with a rather large store. I do about $3000 - $4000 in sales per month on eBay alone. All of those listings are also listed on Bonanza. My monthly sales on Bonanza? Almost ZERO. The ONE item that I sold in the past 3 months ended up being purchased from someone in another country, and Bonanza gave me no option to charge the appropriate shipping (they simply used my domestic shipping price). When I was finally able to reach a rep (which you can ONLY do via email - they do not offer phone support) the response was, "too bad, you have to ship the item, the customer doesn't want a refund - they want the item". My response was "Unless you're standing behind me with a gun to my head, I will NOT be shipping this thing halfway around the world for $3.05". ZERO seller protection, ZERO phone support, ZERO buyers. Stick with eBay and let this joke of a "competitor" fall away into obscurity where they belong.
Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.