After looking at there charms, stating the will fit all bracelets, I ordered 2 charms to go on my love link bracelet guess what their to small won't fit, I went on live chat I said very politely they don't fit, the response I got back was yes they do and cut me off.
Avoid I'm now stuck with 2 charms I can't use.
Sorry to hear that, we support exchange service, and you could contact us by cs@soufeel.com Kindly let us know your order No. And we will certainly help you exchange the items for you. Thank you again for your understanding.