Jen P.

The selection is great and sometimes you can find some really good deals. I ordered two sweaters and a tube scarf, which was shipped pretty promptly- however, my local post office lost the packages somehow, so now I am dealing with trying to find them or get my money back (personally I would really like to somehow get the items I ordered over getting my money back because I know I got great deals.) I spoke with an ideeli customer service representative online who put in a claim to the post office and I also talked to the post office multiple times. Everyone has been really nice, but over a week later I still have no idea what happened to my packages (isn't it weird that both disappeared?) and have not received a refund.