Jenny R.

I work at a non-profit organization, and we recently ordered baby "onesies" personalized with our logo to give to our donors, staff, and board members who are expecting. In the first batch of six onesies: one of them was double-printed, five were completely off-center, and ALL of them were very poor print quality (bad color, grainy, and pixelated) even though I uploaded a high-resolution file. The quality-control was non-existent. We contacted CafePress and asked for a refund. Instead, we were sent a replacement batch of onesies, which we did NOT want. The quality was slightly better, but still DEFINITELY NOT WORTH the $16+ each, including shipping. Upon contacting CafePress again to request a full refund, they said that we could keep the (poor quality, unusable) onesies, and that they would refund our credit card. Unfortunately, they are keeping the $13 we paid in shipping. I am still deciding whether I am going to contact them (for the fourth time in a month) but in the meantime, I wanted to post this review to warn others to steer clear!