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I was having issue with my dress. After few emails back and forth, they agree to full refund. Especially I have to mention Veronica. She took over the case, and sincere apology to me, and send me a return form, and agree to have a full refund to me.
So after all, it is not a bad experience with jjshouse.com. I do feel bad after give them a bad review.
Update: I received a full refund from JJSHOUSE. I really appreciate their customer service.
Jenny H.'s review of JJ's House earned 5 Very Helpful votes
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Dear customer,
We are glad to hear that your case is resolved to your satisfaction. Thank you for updating us on it. For any issues, you may send emails to feedback@jjshouse.com with the title ”SJ + your order number + your issue”. We will be always at your service.
Thank you for your kind understanding and support.
JJsHouse service team
Feedback@jjshouse com