I ordered 3 items, two shirts and 2 sets of "lip tattoos" and got both on the same day, even though I ordered them 10 days apart. The lip tattoos came in boxes that had been squished some, mostly likely during delivery. Luckily the lip tattoos where not anything that would have been easily damaged. They were actually perfect and just as described. The two shirts came and were packaged well, they were also the correct items in size and in color. Knowing the product was coming from Asia and that Asian sizes tend to run small, I ordered XL, but, although the shirts were labeled XL they were just way too small. In less you are very petite and really small in stature, I would not recommend purchasing shirts from them. However, if for some reason you really feel a desire to do so, order several sizes larger than you would normally wear in the US. Overall I have had a better situation than many on-line here, I got what I ordered and they came in a fairly timely manner. However, although I was fairly lucky, I am unlikely to order from them again, since so many others have had bad things happen, I am not sure I want to risk it. If for some strange reason I did order again, it would most likely just be the lip tattoos and not anything related to clothes.