Bought an outfit for the first trial offer. Absolutely loved the gym trousers but not the shirt as it didnt fit well. Tooo low so it just displayed my sports bra. Tried to get an exchange or refund and was told it was not possible unless i return the whole outfit... an exchange was not reasonable for a smaller shirt at least? Tried cancelling VIP membership and they tried to offer me 500 free VIP credits. Whats the point if you will only like half an outfit and not be able to return the seperate item... and no. I couldn't return the trousers. Loved it so much that i wore it that day so too late to return unfortunately