Mike B.

Here is the email I wrote to KGB deals:
This deal seems very sketchy to me. I received my goods, and the deal says the size of the compact is 13 inches by 7.5 inches. This made me believe it was a large, full size product. When I received this, it is about 5.25 inches by 3 inches! The label on the back looks completely fake. Not a legitimate Lancôme product at all! For 19.00 plus 4.99 for shipping and handling this seems like a fraud! This isn't the first time I purchased a voucher on KGB Deals and had it turn out to be a fake name brand product which makes me think if it seems too good to be true, it probably is!

This is what they wrote back:
Thank you for your email. We truly apologize for the inconvenience this has caused. We have received an update from the merchant, that this is genuine and Authentic from Authentic Supplier. Your complaint as per the merchant is not valid. 13 x 7.5 is in cm NOT IN INCH. Here at kgbdeals, it is our goal to provide you with the excellent customer service you deserve. Making sure our members have a great experience with our site and the fabulous deals we offer everyday.

Here is the deal (see for yourself it says " - which means inches): http://www.kgbdeals.com/national/deals/*******/58-off-lancome-makeup-palette

I forwarded the information to the Lancome company and they are investigating in through their security department.

I will never purchase again from KGB deals. If they can't even admit that this is completely false advertising, and they don't vet their vendors, it is a waste of money and expectations.