JENNIFER L.

I have no problem ordering goods from China, after all most goods come from there when you buy from the High Street, Sadly Dresslily is not a good example of a Chinese company. I ordered in good faith + was told up to 20 days for delivery. I paid extra for tracking info. I waited and waited for this info + kept checking my account but it still showed "processing". After weeks I raised a "ticket" which they guaranteed would receive a response within 1 working day. Weeks later, after no response I raised a dispute with the credit card company. They immediately refunded + vowed to take this up with Dresslily. Surprise, surprise, the next day they contacted me. All my items were "out-of-stock" + did I want to exchange for others? As if. I will never deal with these "scammers" again + I suggest everyone else does likewise.