Thumbnail of user jenniferl70

Jennifer L.

Contributor Level

Total Points
122

1 Review by Jennifer

  • Groupon

12/10/14

I am absolutely done with Groupon. I ordered products 2 and 1/2 weeks ago. Half never showed up in My Groupons. I've been writing them every day since that night for refunds. 2 of them were time sensitive. Since they didn't show up they can't be used by me as I'm no longer in the area.

Every day I get some barely intelligible response from an Indian person. They aren't even answering the question! I can't stand it anymore. I can't believe an essential communication job for every business is outsourced to India. Reading from a script book of wrong answers back to me is not helpful!

So anyways, the dumb asswipe who wrote back today... after 2 1/2 weeks of contacting them for a refund since an hour after I ordered the stuff... Said sorry we don't allow refunds. You have to request one within 3 days of purchase. Wtf! Can they not read that that's what I've asked for since the first day of purchase?

Tip for consumers:
Don't use Groupon. They've gone to $#*!.

Service
Value
Shipping
Returns
Quality

Jennifer Has Earned 2 Votes

Jennifer L.'s review of Groupon earned 2 Very Helpful votes

Jennifer hasn’t received any thanks yous.

Jennifer doesn’t have any fans yet.

Jennifer isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user tinkamail2
4/3/24

That was my last time to use Groupon. I had a problem with redemption of my coupon. The place I...

Thumbnail of user kellyi355
Kelly I. reviewed Groupon
3/29/24

The customer service is accessible by only emailing. They let you know they will contact you...