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Jennifer L.

1
Level 1 Contributor

Contributor Level

Total Points
432

4 Reviews by Jennifer

  • Genuine Replacement Parts

10/8/14

I found an appliance part of amazon.com and it linked me to Dappz.com for the purchase. The part itself was fine, but it didn't fix my appliance once I installed it. BE AWARE: They charge a 25% restocking fee that is very hidden in the fine print when you purchase, and they require you to purchase the shipping label to return the item from them. I purchased this item for a total of $90.39 with shipping and when I returned it using the label they sent me, I was only refunded $54.17. I recommend purchasing from a company like a-1appliance.com who gives much better service and doesn't charge you the restocking fee if the part doesn't fix it. Besides their crappy "restocking fee" charge, their customer service stinks. I had to email/call the company about six times total just to get them to issue me a RMA number. They clearly have an unwritten policy of trying to keep as much of your money as possible by giving customers the run-around and charging a high percentage "restocking fee" that isn't very well publicized when you make a purchase from them. Go elsewhere!

Tip for consumers:
Use another site that doesn't keep half your money if the part doesn't fix your problem. There are plenty of other sites that don't charge a re-stocking fee.

Service
Value
Shipping
Returns
Quality
  • PartSelect

10/8/14

I have saved many dollars from watching the partselect videos on youtube and then ordering the part myself and fixing my appliances. This company is the best! Go to youtube, search your appliance model name and the problem you're having, watch their video on how to fix, order the part and fix it. It works. I am a 45 year old mom and I've fixed my refrigerator myself twice by doing this. Love it!

Tip for consumers:
Best place to order repair parts for appliances.

Service
Value
Shipping
Returns
Quality
Thumbnail of user natalied8
PartSelect H. – PartSelect Rep

Thank you for your review, we are happy that everything went well with your repair

  • AppliancePartsPros

10/8/14

This site is a good one to order from if you aren't sure the part will fix your issue. They don't charge a ridiculous "restocking fee" like some places do (dappz) and they were super quick with the transaction both coming and going.

  • Etsy

10/8/14

I love etsy.com. I find things there that are unique, original, of high quality, and I have never had any trouble with any order nor the customer service. They are just awesome!

Tip for consumers:
If you are looking for something original and different, this is the place. You can get a gift credit for someone and they can get a one-of-a-kind gift for themselves.

Service
Value
Shipping
Returns
Quality

Jennifer Has Earned 12 Votes

Jennifer L.'s review of Etsy earned 3 Very Helpful votes

Jennifer L.'s review of Genuine Replacement Parts earned 5 Very Helpful votes

Jennifer L.'s review of PartSelect earned 2 Very Helpful votes

Jennifer L.'s review of AppliancePartsPros earned 2 Very Helpful votes

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