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Jennifer J.

Contributor Level

Total Points
123

1 Review by Jennifer

  • FreeShipping

2/25/15

I did not see anywhere on their website that they charge a monthly fee. I was surprised to see almost $13 charged to my account for something I used once to save $5 or $6 bucks on shipping. I never would have enrolled. I thought providing my card information was to receive rebates on shipping.

Service
Value
Shipping
Returns
Quality
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FreeShipping C. – FreeShipping Rep

Hi Jennifer, When you registered for a trial memership, to the right of where you entered your credit card information were the full terms of the offer, including the monthly charge that would be incurred if you did not cancel at the end of the trial, Again, in the welcome email it stated the $12.97 monthly charge.

If you contact me at customerservice@freeshipping.com ATT: Alice, I will be happy to refund the charge for you.

Jennifer Has Earned 23 Votes

Jennifer J.'s review of FreeShipping earned a Fraud Buster vote

Jennifer J.'s review of FreeShipping earned 22 Very Helpful votes

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