Jennifer H.

I resent the fact that I cannot buy a single pair of socks! At these prices it's ridiculous. Also resent that they barely have any plain, neutral colors. When you are an adult, you can't always wear crazy socks that don't match anything!

A business refused to honor my expired Groupon for price I paid for it (not promotional value, but paid value). I contacted Groupon and they at first refused to give me a refund saying I should try again with the company. No dice. Then they said they would look into it and contact the business. No good. Then they said they would take care of this and they refunded my groupon to a card that was from a bank that didn't exist anymore. They didn't ask me first what I would prefer--credit to use on another Groupon or a refund on my card. Customer service both on email and phone were unsupportive, unresponsive and unhelpful. Theya re policy driven, unsympathetic, unthinking drones who can't answer a question that is not on their script. I may never see this $20 again and they refuse to refund a different groupon I have that I can no longer use due to life-threatening illness and medical problems. They said that's too bad, they won't refund it, I should give it away to someone. Like the loss of $30 is nothing and I should not be concerned about it. Jerks!