Jennifer G.

First, I was unhappy with the quality of the items I received, so I cancelled my membership right away. The next month I was charged again- I called the company, agreed to have a "member credit" for that month ( Holiday season, I could use it to buy a gift) and then cancelled my account again. The following month I was charged again, I called and after 2 weeks, they refunded my money and assured me that my account had been closed. Again the following month I was charged again. I called again and was put on hold for 15 minutes and was told I have an active account. The woman I spoke with told me that there was not a single note in the system regarding the multiple times I cancelled the account. She also suggested that since they still send emails, I should have known this. Don't give your credit card information to this company because they will fraudulently charge you every single month- even when you cancel!