Jennifer F.

I ordered a inflatable hot tub and was told they had it in stock. Well this was ordered OCT 6th, 2014 my check cleared my bank the 7th and then I was told allow 10-15 days for tracking, This is still going on and its November 3rd, Great Sports is another name in which shows up as a receipt and it actually says STANDARD GROUND SHIPPING 10-15 BUSINESS DAYS TYPICALLY AND CUSTOMER SATISFACTION GUARANTEED- I have called numerous times and told different things, just Friday Oct 31st I was told it just got picked up from the warehouse and they didn't have a tracking number as of yet... I have never bought anything from this company and not sure I ever will again, Seems when I call no one wants to tell me because its still not here and they cant tell me when because they really don't know. I am a business owner myself and I would make this right for my customer, this is bad business and I am hoping for a good outcome. I spent over $550.00 and it seems like I am just a number not a customer.