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What a crock of $#*!! Thanks for stealing my money... Items still with tags on them as a gift but over 30days can't return and can't refund my money for the subscription because its been over 30 days since it started coming out without me knowing. Upset
Tip for consumers:
Don't order from them unless you wanna get robbed.
Jennifer B.'s review of Adore Me earned 8 Very Helpful votes
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I joined 5 years ago after seeing what a great deal it was - a new set of undergarments for a...
I was subscribed to their elite box subscription where you pay a $20 styling fee that gets...
Hello Jennifer,
We are sorry to hear you did not enjoy your shopping experience with us. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service. We work constantly to ensure shoppers have easy access to information and quick answers from customer service.
Regarding exchanges and returns, the process is automated and unfortunately the system does not accept requests for orders older than 30 days. We deeply apologize for the inconvenience.
Moreover, credits resulting from the monthly charge on the 6th can be directly refunded only up to 30 days past the date of the charge, here: askadoreme.com. In order to be eligible for a refund of store credit beyond 30 days, you must write a letter to our claims department explaining the case and why you were not able to contact us within our 30 day limit to request a refund.
Please let us know if there is anything further we may do to help! Our customer service is available to answer any questions you may have regarding this procedure.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
help@adoreme.com