I'm only giving 2 stars because the coat is absolutely adorable. Unfortunately my husband ordered me a bigger size than normal to be safe and it still doesn't fit :( when he contacted the customer service their solution was for us to give the coat to a friend or try to resell it myself and they will give us a $7 discount on a future purchase. We did not accept this and asked for a refund. They said we can send it back but we have to pay the shipping, we have to insure it for $45 and if it's not in original packaging they will not accept the return. We had to take it out to try it on! So we are now stuck with a gorgeous coat that I cannot wear :(
Dear Jennie,
I'm sorry that you are unpleasant with your shopping experience. Could you please tell me your order number? We will contact with you and solve your problem with your order number as soon as possible.
Thanks for your review!
Best regards!