I already have 3 transactions made from lazada and so far they delivered the items fast and correctly and those CRS representatives were really accommodating, but still had a bad experienced from lazada, they also cancelled one of my order which is ceramic pan which i waited... and a bad item that i received (the powet bank) because it was deffective so i returned the item back. After 1 week it has been replaced. But i just got disappointed! The item has a void sticker on it side which i believe that the item was just a repaired item. I thought that my replacement item was a brand new but when i tested it, it was another deffective item (power bank). Now i am going to send it back again for the 2nd time and will wait for another week for my refund!. :(