Jenn F.

I am so glad I read the reviews first. Definitely not buying. And judging by their computer generated repeated response to all negative reviews, their "customer service" will be nothing worth battling. Also, stay away from KGB Deals. I had the same exact issues with them!

Thats right, I purchased 4 different items from KGB Deals and 3 of them never were delivered! I finally got a refund for 1 item but as for the other 2, no. I have asked multiple times to get refunded but they assure me that the items are being shipped. When I asked for a tracking number, they said they didn't provide one for that specific order but when I kept emailing about how I still hadn't received the item, miraculously they were able to muster one up and said the delivery was received. Pretty much calling me a liar because I still did not get it. Maybe theres a package stealing fairy because there is no reason for me to lie about a package not shipped. I want nothing to do with this KGB Deals and will pass along this awful experience! STAY AWAY FROM THIS COMPANY. Use Groupon!... they are awesome and their customer service is great!