Hesitant to buy on-line blinds, I was immediately relieved when my hubby heard them advertised on 850 KOA. After that, we selected a few samples. Impressed with the seemingly quality of the samples we were compelled to put in the order. We took a real chance when we order 11 bamboo roman shades. The ordering process was very easy. The roman shades arrived in about 12 days (or so?), and they were well packaged and very easy to identify to the window. Mounting took mere minutes as soon as the first one was done, and the outcome was beautiful!
I will say. We did end up receiving only 9 of the 11, and when I reported it to Blindster via emailing customer support, my inquiry was replied to within one day but I was asked the silly question of whether I had opened all the boxes... uh, yea, I did, that's why I'm contacting you saying they are missing, right?... anyway, they immediately placed an order to have the two missing ones replaced which were received promptly.
It was about a month later that the UPS contacted Blindster to inform them they had found two boxes that belonged to us. Even though it was a moot point by then, the "extra" two were sent to us free of charge.
So overall it was a great, easy, and inexpensive option for covering our windows with stylish and high quality bamboo roman shades. I won't hesitate to use them again when we decide on the next windows to cover!
Hi Jenn, were so glad to hear that you enjoy FreeShipping.com. If you ever have a rebate that doesn't get processed please reach out to us. We would never just "sweep it under the rug." You can always email me directly at mprocaccini@FreeShipping.com. Thanks!