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For over two months now AdoreMe has taken money out of my account because I didn't skip by the 5th. It's hard to skip anything when the app crashes every single time I log into it. I have called numerous times to see what could be done to refund my money ($80) just to wait for one hour and be hung up on. Do not do business with this site. You're better off going to Victoria secret and spending a little extra so they don't charge you for not skipping when their site doesn't work.
Jenna M.'s review of Adore Me earned 2 Very Helpful votes
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Hello Jenna,
Thank you for your review.
We are so sorry to hear that! We will definitely investigate whether there is a glitch that might have prevented you from skipping the month on the app.
That being said, we offer a no-questions-asked 30 day refund policy for your convenience, here: http://askadoreme.com/
In order to be eligible for a refund of store credit beyond 30 days, you must send an email to our claims department at claims@adoreme.com explaining the case and why you were not to request a refund within our 30 day limit.
That being said, we apologize for any inconvenience that may have been caused, and encourage you to forward questions to our customer service team, via email or live chat on site.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
help@adoreme.com
www.adoreme.com