Used booking.com for a night away to meet up with friends. DO NOT USE THEM they overcharged us and ruined our stay. A 'superior double room ' that was advertised was discusting dirty smelly and the hotel room didn't lock properly. Very disappointed and customer service is terrible. Use Trivago for all hotel bookings as we will.
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Needed some help from customer service and flexibility. Got neither. Use someone else if you need...
I booked the Rio Design Copacabana Hotel for partner and I from 07/04/ to 14/04/2024.via...