First of all, if I could give them no stars I would. This coming from a person that has never taken the time to review people who do bad things because I convinced myself it really wasn't that bad or hey, they could have done worse, but no. When I first saw their site I thought it was amazing because of their amazing prices and shipping deals (free shipping, overnight shipping) and at no extra cost! Then when a day or two passed when my order was supposed to be there, I tried to talk to the animated buddy, no help, it seems to be constantly on holiday or weekend. When I finally get a representative, email no less, weeks later they say my order was shipped the prior day. Seriously? Forget tracking numbers, those things didn't work one bit, the numbers they gave me weren't found ever. 6 weeks after, about 8 total, my order finally arrives. I go to take inventory of my items, I dont know if its just the items I ordered (lingerie and fun stuff) that was crap or what but honestly with the rest of the whole process, who would seriously want to ever want to deal with it. I can tell you these items, horrible! The material ripped to pieces right when you touched it, forget trying it on, you couldn't even touch it barely. Some of the stuff was so tangled and messed up it was hopeless. It looked like something I would have sewn in elementary school. You could see all the thread hanging out of everything. Out of 6 outfits, I could salvage 1 1/2. All that money wasted, and after all that time. No refund! I hope people read this who are thinking of shopping there, I certainly wish I had, save you money and aggravation.